Reception and General Office Skill List


01. Administrative Assistant 35. Front Office Administration
02. Administrative Support 36. Front Office Coordination
03. Appointment Scheduling 37 Front Office Support
04. Authorization to Keys / Safes 38. General Office Administration
05. Automated Phone System Admin 39. Inventory Control/Tracking
06. Branch Reception 40. Key Account Support
07. Cash Accountability/Light Bookkeeping 41. Legal Document Preparation
08. Clerical Staff Supervision/Training 42. Management of Mail Room
09. Computerized Account Processing 43. Message Taking
10. Computerized Office Applications 44. Multi-Line Phones
11. Computerized Spreadsheet Applications 45. Newsletter Creation
12. Computerized Wordprocessing Applications 46. Office Administration
13. Conference/Meeting Coordination 46. Order Administration
14. Confidential Personnel Files 48. Order Processing
15. Contract Preparation 49. Petty Cash Control
16. Control of Office Supplies 50. Project Organization
17. Copy Center Management 51. Project Management/Support
18. Corporate Reception 52. Project Prioritization
19. Correspondence/Reports 53. Project Support
20. Credit Approval/New Accounts 54. Project Troubleshooting
21. Customer Service 55. Purchasing/Inventory Control
22. Data Entry/10-Key 56. Scheduling of Clerical Staff
23. Departmental Administration 57. Secretarial Support
24. Departmental Liaison 58. Supervision of Clerical Staff
25. Departmental Reception 59. Supervision of Temporary Staff
26. Departmental Support 60. Supply Purchasing
27. Document Control 61. Training of Clerical Staff
28. Employee Orientation 62. Training of Temporary Staff
29. Equipment Purchasing 63. Travel Arrangements
30. Executive Support 64. Switchboard Management
31. Expediting Orders 65. Typing ___ wpm
32. Express Mail Procedures 66. Vendor Contact/Bid Requests
33. File / Records Control 67. Work Prioritization
34. File Maintenance 68. Writing/Editing


  1. Produced ___ documents for use by ___ staff.
  2. Opened and distributed mail to support ___ staff.
  3. Managed incoming/outgoing mail for ___ departments.
  4. Completed ___ projects for key accounts valued to Rp.___.
  5. Operated ___, ___, and ___ office equipment.
  6. Inventoried Rp.___ worth of office equipment and supplies.
  7. Scheduled conferences/appointments for ___ attendees.
  8. Prepared bulk mailings for ___ departments.
  9. Accounted for Rp.___ in petty cash fund.
  10. Processed computerized billing for ___ customers.
  11. Managed distribution of office supplies valued at Rp.___.
  12. Dealt with ___ customers daily, in person and by phone.
  13. Maintained files/documents to support ___ departments.
  14. Conducted employee orientations for ___ departments.
  15. Supervised ___ employees in ___ departments.
  16. Supervised and delegated workflow to ___ clerical staff.
  17. Purchased Rp.___ annually in equipment and supplies.
  18. Managed front office administration to support ___ staff.
  19. Updated filing and records for up to ___ departments.
  20. Provided clerical support for staff of up to ___.
  21. Completed marketing and administrative projects to support ___ staff.
  22. Provided front office and bookkeeping support for staff of ___.
  23. Handled ___ line phone system, transferring calls to ___ extensions.
  24. Created ___ page corporate newsletter distributed to ___ employees.
  25. Oversaw order administration for department with sales of Rp.___ annually.
  26. Utilized ___ and ___ programs to prepare correspondence and reports.
  27. Stocked and inventoried office equipment and supplies valued at Rp.___.
  28. Maintained ___, ___, and ___ records for up to ___ staff members.
  29. Implemented new mail routing procedures for ___ departments.
  30. Performed ___ and ___ tasks consistently meeting company guidelines.
  31. Oversaw office recycling program implemented in ___ departments.
  32. Created interdepartmental memos and letters for up to ___ employees.
  33. Authorized to carry keys for ___ departments and access confidential records.
  34. Greeted visitors and announced them to ___ departments.
  35. Provided executive support to President and staff of ___ sales agents.
  36. Compiled and updated database for over ___ customers and accounts.
  37. Trained clerical and temporary employees in ___ and ___ procedures.
  38. Utilized ___ programs to track and inventory items for ___ departments.
  39. Processed work orders for department with sales of Rp.___ annually.
  40. Organized company functions for ___ employees in ___ departments.

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